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‎02-01-2022 05:28 AM

HP Recommended

Using HP OfficeJet Pro 9020 which shipped rom Asia during my relocation. Trying to install new ink cartridge 963XL to replace the existing 965XL, the version used in Asia, " Unverified ink cartridge" is shown on printer screen and can't function. Any suggestion? I do check online that 963XL is compatible with 9020 series, not sure if it is the regional problem? Thanks a lot.

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