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‎08-01-2022 04:51 AM

HP Recommended
Product: HP OfficeJet 3831 All-in-One Printer
Operating System: macOS 10.14 Mojave

hi im having the following message.REMOVE AND REINSTALL THE INDICATED CARTRIDGE. IF THIS MESSAGE CONTINUES TO APPEAR REPLACE THE INDICATED CARTRIDGE.

Ive replaced with the new cartridges and these worked for about three weeks then this message appears, i've taken them out cleaned them reinstalled and still this message appears. Any ideas???? thanks

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