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Microsoft Windows 11

I have a 2130 deskjet printer and the only available cartridge is 680, 682, and 678. Which one do I choose? I am here in the Philippines. Bought it from another country and it provided 123. It does not have like this here in the Philippines. This is why I do not know which of the three are the right for my printer. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @jenicakes,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If you move to a different country we need to perform a regional reset in order to make the printer work in the new region. I will surely help you with the Regional reset.

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer.

3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.

4. Make sure HP Smart App is installed too.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571 

HP Support

.
Sneha_01- HP support

View solution in original post

1 REPLY 1
HP Recommended

Hi @jenicakes,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If you move to a different country we need to perform a regional reset in order to make the printer work in the new region. I will surely help you with the Regional reset.

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer.

3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.

4. Make sure HP Smart App is installed too.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571 

HP Support

.
Sneha_01- HP support
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