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HP OfficeJet 3830 All-in-One Printer

I called HP ink department and was advised the ink cartridge would arrive on time. So I purchased one from Office 
Depot only to find out the printer will only accept the member-purchased ink. Point being that I purchased store bought ink before for this printer. the sales person said that that would be fine. Well no. Printer advised that only member purchased ink would work. What do I do Is there a way to get the printer to accept Office Depot HP ink?????????

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