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HP Recommended
HP deskjet 2540
Microsoft Windows 10 (64-bit)

Hope someone can help me here. I have hp deskjet 2540 printer. I want to change the ink cartridge. The last ink cartridge I use was Hp 301 ink. I bought the printer in Europe. But now I live here in asia and I can't find Hp 301 ink. Is it okay to use Hp 61 or Hp 61XL ink on my deskjet 2540? I'm afraid because the sticker on my printer is 301 not 61. 

1 REPLY 1
HP Recommended

@MLorenzo0311, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to use the new ink cartridges after moving to a different country. We need to perform a regional reset on the printer to resolve this issue and for you to be able to use the HP 61 ink cartridges.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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