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‎06-30-2022 07:22 AM

HP Recommended
Product: HP Officejet Pro 8610 e-All-in-One Printer
Operating System: Microsoft Windows 11

I have tried the hard reset among other suggestions here without any luck.  I've purchased a new ink cartridge (Ink Levels showed Cyan was out) only to have the replacement/new cartridge also show zero ink level.

 

I have seen a video where the Print Head is taken apart and cleaned.  I also read online that this Ink Sensor Failure is a hardware issue.

 

Before I do replace the Print Head or purchase a new printer are there any other solutions/suggestions?

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