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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Ink cartridge essential explodes after removing orange clip

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05-24-2024 10:17 AM
I bought a HP 910XL cartridge for my printer.
Upon removing the orange tab, black ink spewed all over make a huge mess.
We are at 7000' so suspect the pressure caused the problem.
Is there any way to vent these a little without getting ink everywhere?
05-27-2024 07:33 AM
Hi @wm3kirk,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that there is an issue with the new ink cartridge for your printer and may need replacement.
The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee