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Ink cartridge hp680 instead of hp652 for hp ink advantage 3785 printer

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HP DeskJet Ink Advantage 3785 All-in-One Printer

We bought an HP DeskJet Ink Advantage 3785 All-in-One Printer printer in Saudi with stock cartridge of hp652. However, we live in the Philippines now and my ink ran out already, can I replace it with the hp680 black and tricolor cartridge which is its counterpart here in asia? And do I need to do something for it to be compatible with my printer?

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HP Support Agent
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@Aya051, Welcome to HP Support Community!

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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