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‎04-15-2023 07:45 AM

HP Recommended
Operating System: Microsoft Windows Vista

Hp envy 5530 printer. Message says Ink Cartridge Problem. The following ink cartridge must be replaced. 
I’ve replaced it with a new cartridge but the message will not go away and I can’t print.  How do I remove the message?

Category:
1 REPLY 1

‎04-16-2023 08:45 PM

HP Recommended

Which cartridge is indicated as having the issue?  Have you tried removing that cartridge and printing in single-cartridge mode (to verify which cartridge is the issue)?  

 

The troubleshooting steps in the document here may help resolve the cartridge error in your Envy 5530.  


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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