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‎07-16-2023 12:58 PM

HP Recommended
Product: HP Officejet Pro 7740 printer

I recently changed out the set of cartridges on my Officejet Pro 7740 printer from the setup to the non Xl cartridge.  I don't use the color a great deal.  Now my printer is saying the yellow cartridge is getting low, while the others are still almost full.  Is this normal?  I don't see how this happened.

Thanks

Category:
1 REPLY 1

‎07-19-2023 07:08 PM

HP Recommended

Hi @Carl870,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Print a print quality report.

On the printer control panel, swipe down.

Touch Setup.

Swipe up.

Touch Reports.

Touch Print Quality Report.

 

Perform the steps from this document and see if that helps. 

 

You may also refer to this document. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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