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‎09-23-2023 05:58 AM

HP Recommended
Product: HP ENVY dv6-7363cl Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

   Hello all, 

So my printer takes a HP #65 ink cartridge and it's empty. I have an HP #61 ink cartridge that's brand new. I want to use this #61 cartridge in my printer. It's the exact same cartridge (design, size, electronic ribbon) everything as the #65 but it's not working in my printer. Any way to get this thing to work? Thank You, Cweklund

Category:
2 REPLIES 2

‎09-26-2023 12:49 PM

HP Recommended

So nobody has any insight or solutions  regarding this ink cartridge issue??? I find it hard to believe no body has tried this before or is it just should be common knowledge you have to use the exact same cartridge the printer states for use in it...well beats the piss outta me.

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‎09-30-2023 05:04 AM

HP Recommended

@cweklund 

 

Welcome to the HP support community.

 

Provide the HP printer model number or the product number of your device for further assistance.

Here is the link to find the product number or model number:- Click here

Sandytechy20
I am an HP Employee

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