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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Ink cartridges I ordered in March not yet received

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05-14-2025
10:52 AM
- last edited on
05-15-2025
07:02 AM
by
Nal_NR
I ordered ink cartridges in March and I have yet to receive them, nor a refund. The charge was $67.09. I want HP to refund my money. I saw that my local Wal-Mart carries these cartridges for the same price. I will not be buying ink from HP in the future.
Alberto Garcia
email: [edited]
Ph: [edited]
05-15-2025 08:47 AM
@agarcia289, Welcome to the HP Support Community! We're thrilled to have you on board!
Thanks for posting your query! We're here to help you get back up and running. To better assist you, could you please share your printer's serial number and order ID (and case ID if any) with us via private message?
Need help finding your product number? No worries! Check out this handy guide:
https://support.hp.com/in-en/document/ish_2039298-1862169-16
To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.
We're all ears!
Regards,
Max3Aj