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I can only print red and black with my Smart Tank Plus 555. I've tried cleaning the printheads with the HP-tools several times – the ink cartridges can't be removed (only refilled) to clean them manually.

Does anyone have any ideas?

1 REPLY 1
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Hello @AlexCanis 

 

Please, try the procedures below:

 

HP Smart Tank 500 printers - Color or black ink not printing, other print quality issues | HP® Suppo...

 

Best regards


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