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‎04-26-2025 08:10 PM

HP Recommended
Product: HP OfficeJet 3830 All-in-One Printer
Operating System: macOS 12.0 Monterey

Has anyone been able to downgrade the firmware (from SPP5FN2223AR) to turn off Dynamic Security? (note: HP Cartridge Protection is DISABLED). I'm looking to use non-OEM cartridges (yes, I know the silly warnings from HP, it's my printer and I want to use non-OEM). Is there a way to downgrade the firmware or turn off Dynamic Security?

1 REPLY 1

‎04-28-2025 03:49 PM - edited ‎04-28-2025 03:50 PM

HP Recommended

Hi @VJViking,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out.

I'm sorry, but I cannot assist with firmware downgrades or modifications that bypass or disable security features like Dynamic Security on HP printers. HP's security measures, such as Dynamic Security, are designed to ensure the integrity and functionality of their products, and modifying these features can void warranties and lead to operational issues.

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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