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HP Recommended
HP Officejet Pro 8600 model n911a
Microsoft Windows 10 (32-bit)

I use my printer every few months, very minimally, and it seems my ink cartridges run out way too fast.   My printer is about 7 years old and ran out of warrantee but it seems as if the cartridges will only print a very small

amount of pages before they all run out.   To the point where I have to count how many pages I print.  The website guarantees a certain amount of printed pages and I am nowhere near close to that.  Is there an issue with the printer?   Is there a support PHONE NUMER OR EMAIL I can use since I can’t find it on the website?   Geek squad at Best Buy was useless.  I’ve seen much older and cheaper versions of printers that work much better than this one.  

1 REPLY 1
HP Recommended

@Tyrconnell1985, Welcome to the HP Support Community!

 

I understand the ink runs out fast. Are you printing regular documents or photos/high-quality pictures?

Are you using HP ink cartridges?

 

There are a few things to prevent excess ink usage: 

  • The printer should always be plugged into a live outlet.  If you use an external switch such as an outlet switch then more ink will be used at each startup. 

  • Do not run cleaning cycles from the computer's toolbox or the printer's front panel.  These are rarely needed (perhaps once for each half dozen cartridges) and will use ink. 

  • Printing in Draft mode may have acceptable quality while providing about 2x the pages of Normal or Best modes.   

  • To know how to make changes to the print settings, refer to - Print Driver Settings Guide (Windows)

Also, update the printer firmware

Click here to download and install the latest printer firmware from your PC.

Click here to know different methods of updating printer firmware.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.