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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP OfficeJet Pro 6978 All-in-One Printer
macOS 12.0 Monterey

What ink cartridges can I use with my HP OfficeJet 6978 printer?  I have bought the HP 902 AND 62 cartridges & they both seem to work. Is one preferred and what is the difference? Are there any others? ALSO, I bought other brands of the same cartridge thru Amazon & they have worked in the past, but now it is telling me the chip on these cartridges is not certified HP and will not work with my printer. Grrrr. Is there a work around??

2 REPLIES 2
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ALSO, I travel for work & am gone a lot. The ink seems to dry out quickly while I am gone and I am left buying new cartridges more often than I should. They are EXPENSIVE!!! Is there a way to make them last longer?

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@JALYNN3504

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

These are ink numbers according to where the Printer is located.

 

 

This document might help you in regards to the message you're receiving: https://support.hp.com/za-en/product/hp-officejet-pro-6830-e-all-in-one-printerserie/5390307/documen...

 

This will help you store inks in a better way: https://support.hp.com/in-en/document/c03526316

 

Let me know if this helps.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 


I am an HP Employee

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