• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎09-18-2025 11:17 AM

HP Recommended

I got an off brand ink and I’m getting mixed answers weather its  compatible with my hp smart tank 6001.. some say yes and some say no. I obviously don’t want to ruin my printer putting the wrong ink in. Can anyone answer me? Thanks!

IMG_5209.png

 

1 REPLY 1

‎09-20-2025 11:54 AM

HP Recommended

Hi @Jkirby420,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I want to commend you for being cautious. Your concern about using off-brand ink in your HP Smart Tank 6001 is valid and appreciated.

Your HP Smart Tank 6001 is designed to work exclusively with original HP ink bottles. Using third-party or off-brand ink may:

  • Compromise print quality and reliability.
  • Damage the printhead or ink delivery system.
  • Invalidate your printer’s warranty if damage occurs due to non-HP ink.
  • Causes incorrect ink level readings or clogging over time.

Even if the packaging says “compatible,” HP cannot guarantee performance or safety with non-HP ink.


What You Should Use

For your HP Smart Tank 6001, please use:

  • HP 32XL Black Ink Bottle
  • HP 31 Cyan, Magenta, and Yellow Ink Bottles

These are engineered to work seamlessly with your printer and ensure long-term performance.

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->