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‎08-02-2021 06:52 PM

HP Recommended
Product: Inkjet 5255
Operating System: Microsoft Windows 10 (64-bit)

I have a 63/302 ink cartridge and my 5255 isn't accepting it. It fits but it is a little bit longer. 

Category:
1 REPLY 1

‎08-05-2021 06:20 AM

HP Recommended

@Tinapet, Welcome to the HP Support Community! I’m here to help.

 

I understand you are not able to insert the ink cartridges.

 

To assist you better, are you using Instant Ink cartridges?

Instant Ink cartridges are bigger in size than regular ink cartridges, but they fit fine. 

Do you get any errors?

HP 63 ink cartridges are compatible with this model printer in the United States.

 

For assistance in replacing the ink cartridges, refer to - Replacing Ink Cartridges

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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