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‎07-02-2023 07:11 AM

HP Recommended
Product: HP OfficeJet 8014 All-in-One Printer
Operating System: Microsoft Windows 11

Have had this printer for a few years but only just started using it. Bought genuine inks off Amazon only a few days ago and have printed 5 pages worth of just some writing and the printer is already telling me the ink is running low. Also, when I want to print it won’t let me print in colour. I have checked all the relevant settings and the colour printing is selected but everything is coming out blotchy and no colour. Is there a way to fix this? My printer is out of warranty so can’t replace it or do anything with it so just wanted to know if there’s anything I may of missed? I will also talk to HP tomorrow when they are open. Thank you 

Category:
1 REPLY 1

‎07-04-2023 09:54 AM

HP Recommended

@Kirsty921

 

Welcome to the HP support community.

 

I understand that you are getting print quality issues, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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