Ink not detected

[MRSK86]

Ink not detected but all tanks filled

[Pallipurath]

Hi @MRSK86,

Welcome to the HP Support Community.

Thank you for posting your query.

I am sorry to hear that your HP printer indicates that ink is not detected despite having all tanks filled, you can take the following steps to resolve the issue:

Power Cycle the Printer:

• Turn off the printer.
• Unplug the power cord from the printer.
• Wait for about 30 seconds.
• Plug the power cord back into the printer and turn it on.

Check Ink Installation:

• Open the printer's ink compartment.
• Ensure that the ink cartridges or tanks are correctly installed and seated properly.

Clean Cartridge :

• Gently remove the cartridges.
• Use a lint-free cloth slightly dampened with distilled water to carefully clean the electrical contacts on the cartridges.
• Allow them to dry completely before reinserting them into the printer

Ink cartridge and printer:

• Perform a Printhead Alignment:
• Access the printer menu and navigate to the "Settings" or "Maintenance" section.
• Choose the "Align Printhead" option and follow on-screen instructions.

Check for Firmware Updates:

• Visit the official HP website to ensure your printer has the latest firmware installed. Updating firmware can resolve detection issues.

Consult the User Manual:

• Refer to your printer's user manual for any model-specific instructions or troubleshooting advice.

Take care and have an amazing day!

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Regards

Pallipurath.