Ink replacement question

[Vbrackett13]

I replaced the ink provided from my instant ink subscription. But the print quality now is horrible. I put back in the old cartridges and the print is better, just not as vibrant. Why are the new cartridges like this? And how can I get replacement ones as these must be defective. 

[A_Gayathri]

Hi @Vbrackett13,

Welcome to the HP Support Community

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

To assist you better, I have sent out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.