• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎10-04-2024 10:19 AM

HP Recommended
Product: HP DeskJet 4158e All-in-One Printer

Got email to change my cartridge immediately but it hasn’t arrived yet!

Category:
1 REPLY 1

‎10-06-2024 11:47 AM

HP Recommended

Hi @Tcha7,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If you received an email to replace your ink cartridge but it hasn't arrived yet, here are some steps you can take:

1. Check Order Status

  • Log into your HP Instant Ink account to check the status of your cartridge order. There should be an order history section where you can see if it has been shipped.

2. Delivery Timeframe

  • Sometimes, delivery times can vary. Check the email you received for any estimated delivery dates.

In the meantime, if you need to print, consider using a backup cartridge (if available) or visiting a local store to purchase a cartridge until your order arrives.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

.
Sneha_01- HP support
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.