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‎03-25-2025 06:55 PM

HP Recommended

I bought the wrong ink cartridges (black and color combo pack) for my HP Envy - twice! I needed 64 but accidentally bought a 67 pack then a 62 pack (don't ask). So I have two brand new opened packages that Walmart won't accept for returns. Will HP accept them as returns? 

1 REPLY 1

‎03-30-2025 01:31 PM

HP Recommended

@Hoffman205, Welcome to the HP Support Community! 

 

We're here to help you tackle that ink return issue! Don't worry, we've got your back! 

 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

Regards, 

ZOEY7886
I am an HP Employee

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