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HP Recommended

HP6280 printer. Ink system failure 0xc18a0201. Have replaced all in cartridges, powered off, removed power cord, installed power cord and powered up printer. Ink system failure message and code comes up straight away.

Has anyone managed to resolve this?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@RobJ1

 

Welcome to the HP support community.

 

I understand that you are getting an 0xc18a0201 error, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@RobJ1

 

Welcome to the HP support community.

 

I understand that you are getting an 0xc18a0201 error, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Finally someone supplied the correct button sequence to enter the maintenance mode on my C6280 printer to help clear my fault.

Very much appreciated.

Thank you.

HP Recommended

@RobJ1

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

Sandytechy20
I am an HP Employee

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