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‎09-20-2023 10:17 PM

HP Recommended
Product: HP Officejet 6500A Plus e-All-in-One Printer - E710n
Operating System: Microsoft Windows 11

I've been having ink smears on the left edge of my envelopes since I  bought this printer over 6 years ago. Now there are also ink smear on the middle front of envelopes above the address. I'm printing using MS Word on size 10 envelopes. What can I do about this?

Category:
1 person had the same question
1 REPLY 1

‎09-26-2023 01:49 AM

HP Recommended

Hi @Sijo9573,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Follow the steps from this document and see if that helps. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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