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‎09-14-2020 07:30 PM

HP Recommended
Product: Lenovo Think Pad
Operating System: Microsoft Windows 10 (32-bit)

Been printing since May, and everything I print smears BAD whether I let it sit for days or change highlighters. This is getting ridiculous! HP Envy. 

Category:
2 REPLIES 2

‎09-17-2020 08:03 AM

HP Recommended

@abagail79

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

To assist you better please provide me with the complete printer model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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‎09-17-2020 10:59 AM

HP Recommended

Smear can be an issue with inkjet and highlighters. Sharpie does make a smearproof highlighters called smear guard, which I have found works much better for our clients than standard highlighters.

 

https://www.sharpie.com/highlighters/tank/SHTankBlueChisel

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



1 person found this reply helpful
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