Ink supplies

[paininthe-4890]

I requested replacement ink for new HP Envy 6120e printer I bought few months ago.  They wouldn't send me colour ink, only black, as I should have had some left from a year or so ago.  I didn't, and fan out.  I have had to purchase HP 308 2-pak from Amazon.  Will this work ok in my printer, or is there some magic which will prevent it?

[Jerry_57 · Accepted solution]

Hi @paininthe-4890,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

The compatibility of ink cartridges with your HP printer is crucial to ensure proper functionality and print quality. For the HP Envy 6120e printer, it's important to use the correct type of ink cartridges that are specified by HP for this particular model.

HP Envy series printers generally have specific cartridge requirements. If the HP 308 2-pack is mentioned as a compatible cartridge for the Envy 6120e on official HP support resources, then it should work without issues. Make sure that the cartridges are genuine HP products, as non-HP or refilled cartridges might not be supported and could lead to printing errors or damage to the printer.

If you are unsure, I recommend checking the printer's documentation or Which cartridges work with my HP printer? | HP® Support for a list of compatible ink cartridges for the Envy 6120e to avoid any potential issues.

HP DeskJet Plus Ink Advantage 6100 cartridge numbers
 

Asia Pacific 
 

683 Black

683 Tri-color

Europe, the Middle East

654 Black

654 Tri-color

Africa
668, 668XL Black

668, 668XL Tri-color



I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support