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‎06-07-2024 03:25 PM - last edited on ‎06-07-2024 05:03 PM by Retired

HP Recommended

I recently purchased an ink cartridge for my printer and it only lasted a short period of time.  I looked up on my  printer app the amount of pages that it printed and it stated (11).  The ink cartridge is empty and I do not understand why.  I still have my receipt, dated May 21, 2024.  I do not use my printer very much as you can see, but I certainly expect it to last longer than what it has.  Please replace this cartridge as soon as you can.  Thank you, Cathy [personal information removed]

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1 REPLY 1

‎06-10-2024 02:08 PM

HP Recommended

Hi @CATHY4862,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
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