Ink

[P_Wing-3]

Hello, I have genuine HP ink cartridge that my printer recognizes but the printer still won't print in red. I cleaned the cartridge nozzle and ran the printer through the cleaning phase several times but still no success. Any ideas?

[Sneha_01]

Hi @P_Wing-3 ,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

The quality of a printed document or photo is not as expected. The procedures in this document should help with streaked or faded printouts, color or black ink not printing, documents with blurred or fuzzy text, ink streaks or smears, and other print quality problems. May I know if it happens while copying too?

Solution one: Use genuine HP cartridges

HP recommends that you use genuine HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. If you do not use genuine HP cartridges, the steps in this document might not resolve the issue.

Solution two: Allow automatic servicing to complete:

• If waiting for automatic servicing to complete resolved the issue, you do not need to continue troubleshooting.
• If waiting for automatic servicing to complete did not resolve the issue, continue to the next solution.

Solution three: Check the paper

Solution four: Check the print settings

Solution five: Check the estimated ink levels, and then replace any depleted cartridges

Solution six: Print and evaluate a diagnostic page, and then troubleshoot defects

I request you to click here to check all the steps in detail. Each step is mentioned in the link.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rachel571 

HP Support