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I have paid for years every month for my subscription.  However, I am ill and won't be using the computer as much.  However I have paid for the ink cartridges that I have over and over again. I would appreciate it if you turn my ink back on to use what I have. 

 

Thank you

1 REPLY 1
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Hi @RDC1930,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

 

I understand you're experiencing an issue with your instant ink account.

I apologize for any inconvenience this may have caused, I'm here to help you today.

 

To validate your instant ink subscription, we need some information related to instant ink account. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.