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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Recommended
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Both cartridges are needed and they cannot be empty and must be genuine to print or to scan.
From Google's AI quote: The HP DeskJet 2700 printer will not scan if it is out of ink. HP All-in-One printers are designed to not work without ink.
Note that this is a user to user forum and I am just the messenger of this bad news.
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HP Recommended
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Perhaps check here...
User Guide - HP DeskJet 2700e All-in-One series
Go to Page 67 to read about "Single Cartridge Mode"
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NOTE for those reading
Single Cartridge Mode does not apply to printers that use four or more ink cartridges.
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
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HP DeskJet 2700e All-in-One series
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