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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Installing ink cartridges

Create an account on the HP Community to personalize your profile and ask a question
07-10-2024 02:58 PM
Hi @Donkeydu,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that you are facing an issue with installing toner in your printer.
To understand the issue and help you, please share the details listed below:
- Exact model number/product number(SKU number) of your HP Product (Click herefor information on how to find the model number/product number).
- Is this the first time you are replacing ink cartridge on your printer?
- May I know which application you are using to print?
- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee