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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Instant Ink Billing Cycle

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02-03-2024 10:28 PM
I apologize for asking such a strange question but there have been several times that I've lost quite a few of the 500 sheets of paper that are part of the Instant Ink plan I've chosen. Anyway, I forget what day it is and when the 3rd of the month rolls around I realize it's the end of my Instant Ink billing cycle and I have more than the allowed rollover sheets of paper remaining. Sometimes it might just 50 sheets but other times it could be up to 200 sheets. It's not that I won't use them I just keep putting off printing out the files I need to print. So, I'm wondering does the billing cycle end at 11:59 pm local time (ET in my case) or does it end at 11:59 Pacific Time (where I think the main HP headquarters is located). I do remember when I first started getting Instant Ink the time was Pacific Time but a couple of months ago I printed out a file using about 75 sheets of papers just after midnight my time and they were counted as part of the next billing cycle. I lost about 100 sheets of paper that time. I know this is not very important but I keep forgetting to call HP Instant Ink to ask. Thanks in advance for kindly answering.😊
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Accepted Solutions
02-05-2024 08:58 AM
Hi @Muffers,
Welcome to the HP Support Community.
I'd be happy to help you!
Well, the billing cycle, will end according to your ET. I hope this helps.
Is there anything else you want me to help you with?
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee
02-05-2024 08:58 AM
Hi @Muffers,
Welcome to the HP Support Community.
I'd be happy to help you!
Well, the billing cycle, will end according to your ET. I hope this helps.
Is there anything else you want me to help you with?
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Nal_NR-Moderator
I am an HP Employee