Instant Ink Cancellation Making it Unable to use (Regular) Ink

[hship]

I decided to sign up for the free trial of Instant Ink, since it seemed beneficial for me and my printing needs. However, I was unaware that I’d be unable to use the rest of my regular, non Instant Ink before I received the Instant Ink, so I cancelled my trial. Even following the cancellation, I’m still unable to print anything with my regular ink cartridges. This is incredibly inconvenient since I need to have important documents printed for tomorrow morning. If necessary to know, the printer I am using is the HP Envy 6000.

[Irfan_06]

Hi @hship,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with using regular ink cartridges on your printer.

To understand the issue and help you, please share the details listed below:

- Error messages or Blinking lights (if any) on the unit when you install the regular ink cartridges. (Please share the image of the ink cartridges installed on your printer)

- May I know which application you are using to print?

- When was the last time your printer was working fine?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support