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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Instant Ink Cartridges

Create an account on the HP Community to personalize your profile and ask a question
04-11-2024 08:06 AM
I received my package of instant ink. I installed one (yellow) and I received event code 17.00.65. Now I can't use my printer. All of the cartridges are in place correctly. I'm on a time constraint and need my printer. What can I do?
04-13-2024 10:56 AM
Hi @Mozzie2,
Welcome to the HP Support Community
I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.
To assist you better, I have sent out a private message to assist you with the next course of action.
Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.