Instant Ink Not arrived

[Nicci1701]

I cant find an email address to contact HP directly. It states on my Instant Ink account my replacement ink was sent on the 18/12/20 but I understand with christmas, covid, new year etc it can be delayed..but their is not even a tracking number on my account to see where the package is. Is their an actual email address so I can contact them? Thanks

[TEJ1602 · Accepted solution]

@Nicci1701, Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

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Keep me posted.

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[Nicci1701]

Thank you for the communication. And i received my Instant Ink this morning in my post. 

Thanks again for your help.