Instant Ink Rollover Page Balance

[txxp]

Instant Ink Rollover Page Balance - There have been multiple questions about where to find this balance and the question is never answered.  Why - is it a secret scam?  I have tried navigating to the HP Instant Ink, Overview, and Status sections and only see Rollover pages used.  It does NOT!!  rollover balance.  Please tell me exactly where to find my current balance.  Some months I print nothing and other a lot so I would like to know this balance.  Thank YOU to answer this question with the typical commercial answer.

[Garp_senchau]

@txxp, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

I understand how important it is to get the right information, especially when you're trying to view the page count. Don't worry—I’ve got you covered. Just follow these steps below, and we’ll get you the details you need!

1. Sign into your account:
2. Home / Home Office: Sign into your Instant Ink account
3. Business: Sign into your Instant Ink for Business account
4. Click HP Instant Ink, then Overview in the left menu. Look for rollover pages in the Status area.

 You may also refer to this document. (Click on the word document to open the web page).

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 😇

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Regards,

[txxp]

It does not answer the question because as I said originally there is no tabulated total rollover on the Overview page.  I it only indicates pages of rollover "USED" not the total rollover pages available.  Below is a clip of the page you referred me to.  Where does it indicate the number rollover pages available.

[Garp_senchau]

Hi @txxp,

Welcome to the HP Support Community 

  

I understand you are facing an issue with your instant ink roll over pages. Not to worry I will help you to get a resolution to resolve the issue. 

  

This needs one-on-one interaction hence  

Thank you for your response,  

I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

Regards,