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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Instant Ink Scam

Create an account on the HP Community to personalize your profile and ask a question
06-02-2024 01:47 PM
Howdy. I just canceled my instant ink subscription because I barely use my printer. When I need ink, I can buy it from Staples. Now I'm getting a message on my printer screen saying that I can't use the printer because I'm not enrolled. That is the scummiest thing I've ever seen. You're saying that I can't use the printer that I PAID FOR unless I CONTINUE PAYING YOU? You're not an insurance company. I shouldn't have to pay you JUST IN CASE I run out of ink. I'll get it when I need it.
Unless I'm misunderstanding something about this subscription program, and I can enroll my printer without paying a monthly fee, then I am NEVER buying an HP printer again. I'm tempted to burn this perfectly good printer and post a video of it just to prove a point.
Garbage.
06-02-2024 02:37 PM
Welcome to the HP English Community --
The printer is usable outside of the Instant Ink subscription contract.
Instant Ink is an optional service contract.
Consider donating the printer rather than destroying it - stay safe.
Yeah, but...
You cannot continue to use the Instant Ink / subscription cartridges after the contract is terminated.
All Instant Ink cartridges, those made part of the subscription and any subscription cartridges sent to you only work with an active subscription.
All cartridges attached to the service remain the property of HP and should be returned.
At the least, all such cartridges must be removed from the printer and replaced with a full set of new HP ink cartridges.
What?
Contact Instant Ink Support and ask for help with whatever you missed in the Cancellation procedure.
++++++++++++++++++++++++
Instant Ink Support Website
HP Instant Ink Support - Website
Change Country / Region as needed
Scroll down to find phone contact information
It is important that you understand the Instant Ink cancellation / termination process and your responsibilities
>>> Open and read >>> HP Instant Ink - Cancel Your HP Instant Ink Service
Section Cancel your account
OR
Direct Link
Video – Cancel HP Instant Ink
How to unsubscribe or cancel HP Instant Ink subscription
What if?
HP Instant Ink - Stopping a cancellation
Recycle HP Instant Ink Cartridges / Subscription Cartridges
HP Instant Ink - Recycle HP Instant Ink Cartridges
Start with
HP Instant Ink Support - Website
Next...
Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<
-- No Joy?
Comments, questions, objections, or need information not found online at the HP Instant Ink Support - Website ?
Your faster option:
Contact the team at HP Instant Ink Support during business days and hours available in your region.
Reminder
Where available as an option, the phone number will display when the office is open for business.
Check to see when to call.
OR
Choose to continue to wait here in the HP Community for an agent to find and respond to your question.
When necessary, Agents can access private information.
Waiting is not faster – our HP Community is not HP Instant Ink support – Waiting generally works.
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People who own, use, and support HP devices.