Instant Ink Shipping

[MinL]

I submitted for instant ink and got an email that my first shipment is on the way about a week ago.

But I didn't get my ink cartridges yet. I would like to know when I am going to get the ink cartridges. Every time when I print something out, my printer says there's not enough ink.

[Jay_G24 · Accepted solution]

Hi @MinL,

I'd like to help!

I understand you did not receive your instant ink welcome kit yet.

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

Let me know. 

And, Welcome to the HP Support Community

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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