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‎08-03-2024 07:18 PM

HP Recommended
Operating System: iOS

I have done everything from factory reset to turning off the web services but it still says instant ink disabled it will not allow me to re enroll my printer its a HP 5500 

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1 person had the same question
1 REPLY 1

‎08-06-2024 08:10 AM

HP Recommended

Hi @Lorealm22,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

Which cartridges you are using to enroll in the instant ink program?

 

If you are trying to use instant ink cartridges, it may not work

 

You may have to use HP regular cartridges to enroll.

 

Also, I would need a few details, For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-
HP Community Moderator



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