Instant Ink for HP DeskJet 2724

[Filka]

Hello, 

Did some of you have this issue and may help me, please. Thank you!

I registered my printer in HP website and I received the message "Congratulations! You have 3 free months of HP Instant Ink - Enroll to start your free trial." 

The problem is that in the list published below this message there is no a printer series starting with 2720. 

Should I choose 2730 or 2750 ?

Thank you!

[Dragon-Fur]

@Filka 

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You cannot - and should not - select a printer that is not in your printer's series.

It won't work.

That said, your printer series is listed...

Found this checking the website "Eligible Printers" list for your region

HP DeskJet 2720 Series

Instant Ink Support Website

HP Instant Ink Support - Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

Scroll down > Click Check to see if your HP printer works with Instant Ink

Need Help?

Phone contact, where available, will be posted on the main website (front page).  For example, look for the contact number in the blue ribbon just beneath the introduction section / image.

Enrolled in Instant Ink? 

Check for Support contact options in your Instant Ink Account.

Of Interest… Be Informed!  Understand your Options and Responsibilities!

Section Check to see if your HP printer works with Instant Ink

FAQ section > READ How does HP Instant Ink work? – Be sure to read all the FAQ sections.

The all-important Contract > Link is located below the FAQ section > READ Terms of Service Contract

NOTES: 

It is NOT necessary that you be enrolled to read the contract

Contract:  Open the main website > Change region / flag > scroll down just past the FAQ

Cancellation  >> READ the Terms of Service Contract.

The Terms of Service contract also provides contact information, usually in the very first section.

Examples

 Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

and

HP Instant Ink - Promotions and Free Month Offers

Example - HP Instant Ink - Website - Main Menu / Web Page

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet 2724 All-in-One Printer 

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The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution"

[Filka]

Dear Dragon-Fur (HP Expert),

Thank you very much for your reply.

I followed all the steps you described to me and I've read all the FAQs. As a result I understood that even though I received the message below ("This printer is eligible for HP Instant Ink"), I didn't find it in the list with Models and Series that work with Instant Ink. 

I feel a bit confused, and I would like to kindly ask you for your confirmation if my printer DeskJet 2724 All - in -one (HP DeskJet 2700 Series) is eligible or not.  Country of purchase and delivery: the U.K.  Thank you in advance!

 

[Dragon-Fur]

@Filka 

You are welcome.

From previous Dragon post:

That said, your printer series is listed...

Found this checking the website "Eligible Printers" list for your region

HP DeskJet 2720 Series

DeskJet 2724 is part of the 2720 series.

I cannot explain why you don't see the same results.

I don't have any access to Internal Support.

From what I can see, you can contact Support via the Website and / or contact options included in your Terms of Service contract for your region.

If you have not done so,

Contact Instant Ink Support in your region.

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Thank you for participating in our HP Community .

We are a volunteer community workforce dedicated to supporting HP technology.

[KrazyToad]

@Filka

Welcome to HP Support Community

I would like to help

The 2724 printer model is part of the 2700 series and is eligible for Instant Ink

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.