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‎05-05-2024 11:40 PM

HP Recommended

My sister gave me a Hp Envy Pro 6458 printer which she was given to by one of her customers in her cleaning business. I tried to setup the instant ink, but it says this printer already has instant ink account. How can I fix this?

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1 ACCEPTED SOLUTION

Accepted Solutions

‎05-06-2024 01:16 PM

HP Recommended

Hi @huskym1053,

 

Welcome to the HP Support Community


Please check if the previous printer owner has subscribed HP Instant ink?
 

I understand you are facing an issue with your Instant Ink Account. Not to worry I will help you to get a resolution to resolve the issue.

 

You may also refer to the document -- Enrolling in HP Instant Ink

You may also refer to this document: HP Instant Ink - Manage your account

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

 

I am an HP Employee.


A_Gayathri
HP Support Community Administrator.

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎05-06-2024 01:16 PM

HP Recommended

Hi @huskym1053,

 

Welcome to the HP Support Community


Please check if the previous printer owner has subscribed HP Instant ink?
 

I understand you are facing an issue with your Instant Ink Account. Not to worry I will help you to get a resolution to resolve the issue.

 

You may also refer to the document -- Enrolling in HP Instant Ink

You may also refer to this document: HP Instant Ink - Manage your account

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

 

I am an HP Employee.


A_Gayathri
HP Support Community Administrator.
1 person found this reply helpful
Was this reply helpful? Yes No
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