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HP Recommended
Microsoft Windows 11

I have approximately 10 black snd tri-color ink cartridges that are still sealed. I changed printers and the new printer doesn't take the same ink cartridges. What should I do with the unused cartridges?

1 REPLY 1
HP Recommended

If the cartridges are HP Instant Ink cartridges they are the property of HP and should be returned to HP as per the terms of service.  See section 5.e of the terms which say:

 

5.e. Subscription Cartridges must be returned by You to HP. You must return to HP all used Subscription Cartridges by following instructions for return and using the materials provided to You by HP (if any). Without limiting the foregoing, You must return the Subscription Cartridges to HP when (i) the Subscription Cartridges have been removed from the printer or You otherwise cease using them, (ii) Your Service is cancelled for any reason, or (iii) HP otherwise directs You to return the Subscription Cartridges to HP. You agree to not include items other than the Subscription Cartridges in any HP-provided postage prepaid return envelopes that You send back to HP. You assume any and all responsibility for any cartridges You return to HP using a method of return that does not comply with HP’s instructions. You assume responsibility for ensuring that any cartridges not returned to HP are handled in accordance with applicable environmental law.

 

Also, make sure you have canceled the service for the unused printer as charges for the service will continue until the service is canceled. 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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