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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Instant ink issues

Create an account on the HP Community to personalize your profile and ask a question
01-07-2025 10:21 AM
My printer keeps saying it needs to be enrolled in the instant ink program in order to print. However, it is enrolled, and I have tried every troubleshooting thing there is, but it still won't work. I would really like to talk to a real person.
01-08-2025 02:51 PM
HI @centervillelot,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It seems like your HP printer is configured to work with HP Instant Ink. I will need a few additional details to help you with this.
I request you to share all the details in a private message.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
To understand the issue and help you, please share the details listed below:
• Registered email address and the serial number of the printer.
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a great day ahead!
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.Take care and have a great day ahead!
Rachel571
HP Support
Sneha_01- HP support