Instant ink subscription is a rip off

[julsri]

I have been an instant ache subscriber for several years. I had an issue over the weekend with a cartridge that was mailed to me in February 2023. I had to go purchase an ink cartridge that would work in my printer over the weekend because I couldn’t get any support. HP will do nothing for me as far as a refund I have spent about $95 in fees for the instant program in the last 16 months and they will not give me any type of a refund for the fact that I had to go purchase a black cartridge over the weekend. I am not going to do business with HP ever again will never buy another HP product 

[Sneha_01]

Hi @julsri,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It seems like your HP printer is configured to work with HP Instant Ink. I will need a few additional details to help you with this.

I request you to share all the details in a private message. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

To understand the issue and help you, please share the details listed below:

• Registered email address and the serial number of the printer.

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.Take care and have a great day ahead!

Rachel571

HP Support