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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎12-21-2020 02:56 PM

HP Recommended
Product: HP Envy Photo 6230

Hi,  I am getting the message, Cartridge cannot be used until printer is enrolled in HP instant ink, on the display panel of my printer.  I am enrolled in the instant ink program and my printer was connected to it, however its now saying im unable to connect to the printer, after trying the suggested fixes, im still getting nowhere!!

 

Any ideas are welcome, thanks.

Category:
1 REPLY 1

‎12-22-2020 04:41 AM

HP Recommended

@ryanoc3112, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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