Instant ink

[MoALBATRAN7]

Hello 

I have a problem (free ink trial) 

It says (No charge for up to 700 pages per month during Trial months) 

133 total pages printed 

My plan 100 pages a month (£3.49)

And I used 100 of 100 used (plan pages) 

But why it says (Additional Pages) 33 of 40 used (4 sets purchased) 

Do I get charged for Additional pages? 

But it says no charge for up to 700 pages per month during Trial months 

Billing for your plan pages will start on 02/11/2021

Someone help

[Jay_G24]

Hi @MoALBATRAN7,

I'd like to help!

I understand you were charged for additional pages.

Yes, additional pages used are charged during the current or the next billing cycle.

Each additional set of 10 pages for $1.

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

Let me know. 

And, Welcome to the HP Support Community

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