• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎05-03-2025 03:19 AM

HP Recommended
Product: HP ENVY 6022e All-in-One Printer

I have cancelled my Instant ink subscription, and now find my cartridges are locked, and cannot be used, is there a way to free them or unlock them

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-03-2025 03:56 AM

HP Recommended

Nope, once you cancel your subscription, instant ink cartridges received within the subscription period can't be used anymore.




My profile on LinkedIn

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎05-03-2025 03:56 AM

HP Recommended

Nope, once you cancel your subscription, instant ink cartridges received within the subscription period can't be used anymore.




My profile on LinkedIn

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.