Instant ink

[SCB221]

I am enrolled in Instant Ink but when my printer's wifi has been intermittent, your system doesn't know I'm out of black ink and almost out of colored ink.  I pay you every month.  I need ink now!

[VikramTheGreat]

Hi @SCB221,

Welcome to the HP support community.
 

I hear you, and I’m really sorry you’re stuck without ink right when you need it. When Wi‑Fi drops, Instant Ink can’t “see” your printer’s levels, so shipments don’t trigger on time. That’s maddening, especially when you’re paying every month.

Please help us with the registered email ID or the Printer serial number, or the product number in a private message for further assistance.
 

Here is the link to find the product serial number: - Click here

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
 

VikramTheGreat

HP Support

[SCB221]

Hi Vikram,

Thank you for your helpful response to my problem.  My email:  Edited.  Serial number:

Edited

[SCB221]

Sorry, I provided my phone number rather than my email address: Edited

[VikramTheGreat]

Hi @SCB221,

Thank you for getting back. I can understand. Do share the email ID in private, and I can try to provide all the help.

Regards
VikramTheGreat