Is there a way to get low toner notifications from Laser printers?

[NickgB]

Is there a way to get low toner notifications from Laser printers?

[A_Gayathri]

Hi @NickgB,

Welcome to the HP Support Community

I understand you want to know to get low-toner notifications from Laser printers. Not to worry I will help you to get a resolution to resolve the issue.

Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product
• Click here to know different methods of updating printer firmware.

Please follow the steps mentioned in this below:

Configure the low toner alert using the control panel or touchscreen

Use these steps to set the toner low alert on a printer using the control panel or touch screen.

For models with a control panel:

Select Samsung Easy Printer Manager > System Setup > Maintenance > TonerLow Alert or ImgU.Low Alert on the control panel.

For models with a touch screen:

Select Setup > System > Next > Maintenance > TonerLow Alert or Imaging Unit Low Alert on the touch screen.

Select the option you want and press OK.

NOTE:

For models with a touch screen, only select the option you want.

1. If applicable, press Stop/Clear or the Home icon to return to ready mode.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nickx2]

Any way these settings can be done remotely?

[Nal_NR]

Hi @Nickx2,

Welcome to the HP Support Community. 

I'd like to help!

Yes to get the remote assistance, you need to contact phone support. 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!